Suffer little children? Not the security staff!

PUBLISHED: 11:09 26 January 2009 | UPDATED: 21:58 26 October 2009

Howard Centre

Howard Centre

SIR - I agree with Clare Jackson (Letters, January 7) that some of the security staff in the Howard Centre in WGC appear to use their official status in an overbearing way especially when talking to young people. Recently I accompanied six youngsters age

SIR - I agree with Clare Jackson (Letters, January 7) that some of the security staff in the Howard Centre in WGC appear to use their official status in an overbearing way especially when talking to young people.

Recently I accompanied six youngsters aged seven to 11 around the shops. They were well behaved, there was laughter and jokes, most of the time I was in another section of the shop but within hearing distance.

They were polite, waited their turn to be served etc.

Eventually, me needing a coffee break we settled on the first floor at the cafe.

The children sat at a table just talking, I joined the long queue for refreshments.

I turned to look at the children, who were being questioned by two security staff. They answered respectfully.

The youngest child looked frightened and turned to look for me. I left my place in the queue and asked what the problem was.

I was told they thought the children were on their own, and they were going to tell them to leave the shopping area. Why? Why?

They all had shopping bags from local shops, and there is CCTV, in which the children with me must have been observed in the two hours previously!

There was no apology to the children, and no kind word to the youngest child.

There is a campaign for courtesy, being planned. If we want our children to be courteous to others, then some adults need to practice this, as children learn by example.

On another day I witnessed four drunken men aged about 20 causing chaos in the Howard Centre.

A shop member called security staff after a member of the public complained. I did not see any security staff until a community policeman entered and approached the men.

They were 6ft tall - double the size of my little one. Enough said.

M Dobson, address supplied.

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