New station car park charges are fair

PUBLISHED: 10:53 27 January 2009 | UPDATED: 21:46 26 October 2009

SIR - First Capital Connect is making changes to its car park tariffs from February 2. This is one month later than the planned change to account for the change to VAT rates in December. We understand that customers do not always welcome tariff changes

The current charges at Potters Bar station

SIR - First Capital Connect is making changes to its car park tariffs from February 2.

This is one month later than the planned change to account for the change to VAT rates in December.

We understand that customers do not always welcome tariff changes but after comparing our tariffs to those of car parks located near our stations, and other station car parks, we are confident that our car park facilities and services offer value for money and reflect the investment made.

Information teams will be at all of our stations with car parks until January 21 and you may have seen them providing literature regarding the new tariffs and answering questions on this subject.

Further details can be found on our website.

We will continue to invest in upgrading and improving our car parks and have invested in 10 new developments.

This has seen 27 car parks accredited with Park Mark status which recognises the highest levels of car park security.

Crime is down, and we are providing more space for cycling and working for better integration with other local transport to provide a wide range of transport options.

We will continue to explore other opportunities to support sustainable travel including car share and liftshare and reducing parking charges for electric and other 'green' vehicles.

David Burns, customer services commercial manager, First Capital Connect.

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