Woman conned out of hundreds in Welwyn Garden City cashpoint scam

PUBLISHED: 14:57 08 January 2018 | UPDATED: 15:30 08 January 2018

Co-op in Woodhall Shops, Welwyn Garden City. Picture credit: Google Street View.

Co-op in Woodhall Shops, Welwyn Garden City. Picture credit: Google Street View.


A woman fell victim to a scam that saw her card swallowed and £300 taken at a cashpoint in Welwyn Garden City.

A police spokeswoman said officers are investigating after receiving a report of suspicious activity at an ATM outside Co-op by Woodhall shops off Cole Green Lane.

“The victim used the cashpoint at 3.10pm on Friday, January 5, when her bank card was retained and payments were taken from her card,” she added.

“Anyone with information should contact Hertfordshire Constabulary on the non-emergency number 101, quoting ISR 619 of January 5.”

Asking people to share the story on social media, the victim wrote: “I have been told by the bank and police that something was put over the ATM, which kept my card and recorded my pin, it was being watched by an individual or possibly a gang, who then took my card from the machine, along with my details and went to Tesco in Hatfield to withdraw my money.”

Co-op has been contacted for comment.

Herts Police issued the following advice to prevent cashpoint fraud:

• Always look closely at the card insertion point of a cash machine before using it. If it looks like it may have been tampered with, do not use it

• If you realise the machine has been tampered with after you have inserted your card, call your bank while still standing at the cash machine if it is safe to do so

• Always shield your hand when entering your PIN into a cash point keypad

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