Welwyn woman 'livid' at police response to 999 call over alleged drink driver

PUBLISHED: 16:46 27 October 2017

Crash in Welwyn [Picture: supplied]

Crash in Welwyn [Picture: supplied]

Suzanne Clark

A Welwyn woman is "absolutely livid" by the police response to her 999 call after she reported a possible drink driver, who had ploughed into road signs.

Crash in Welwyn [Picture: supplied]Crash in Welwyn [Picture: supplied]

At around 9.35am on Wednesday, she was crossing Hertford Road near Welwyn fire station on foot when a white car came down the one-way street in the wrong direction.

She told the Welwyn Hatfield Times how the car crashed onto the verge, knocking over a lit signpost and a plastic bollard.

“It was a near-fatal accident, two seconds earlier and he would have hit me,” she said.

“There was quite a lot of damage to the front of the car.

Screenshot of the 999 call log made by the pedestrian, who doesn't believe her call was logged properly by police. Photo: suppliedScreenshot of the 999 call log made by the pedestrian, who doesn't believe her call was logged properly by police. Photo: supplied

“The front was caved in, and underneath you could hear a lot of damage rattling.”

The driver then carried on half-on, half-off the verge and went up the one-way slip road in the wrong direction, according to the woman.

But having called 999 and described what happened, it is not clear if Herts Police ever sent a patrol car or logged it as a dangerous driving incident.

“I actually said, there’s a good chance he could be drunk,” she told this paper.

She waited 40 minutes, during which time she said a patrol car drove past without stopping, and the white car even returned before driving off again when he saw her.

A spokesperson for Herts police said yesterday that they had been made aware of a “minor collision on Mill Lane”, even though the incident happened on Hertford Road.

A spokesperson for Ringway, the company used by the council to fix street infrastructure, said that they had simply been told there was “potential damage to street furniture,” and were sent to the wrong street.

Today, a spokesperson from Herts Police said: “We are unable to comment on this incident at this time due to an impending complaint.”

The woman believes the call was not logged properly.

She said: “What’s angered me is that particular crossing is just on the other side of the bridge from Monk’s Walk School, whose pupils use it every day.”

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