Post office goes out to consultation on Welwyn Garden City plans

PUBLISHED: 10:38 14 July 2017 | UPDATED: 10:38 14 July 2017

The former Welwyn Garden City post office premises in Howardsgate have been gutted.

The former Welwyn Garden City post office premises in Howardsgate have been gutted.


The post office is now consulting on its plans to re-open at a newsagents in Welwyn Garden City town centre.

Post Office Ltd was based in Costcutter in Howardsgate until the premises were withdrawn at short notice in October last year. After Welwyn Garden City town centre was without a post office for nine months, the business is now looking to move into McColls at 43 Howardsgate.

The only services that would not be provided at the new premises would be ‘on demand travel insurance’ and the ‘passport check and send’.

Post Office Ltd states that the new premises would mean that the post office would be open an extra 45.5 hours per week than before.

It would be open seven days a week - 6am to 8pm Monday to Saturday and from 7am to 8pm on Sunday.

Michael Brennan, post office area manager, said: “We have been working hard to try to restore post office services to central Welwyn Garden City as quickly as possible as the previous branch closed at short notice for reasons beyond our control.

“The community will join us in welcoming the re-opening of the branch.”

Customers can do everything from cash withdrawals from a Post Office Card Account, car tax renewal, send funds abroad using Moneygram, pay bills, buy holiday money, get insurance, mortgages, savings and top up mobile phones.

Customers can access a wide range of post office and mail services, including international parcels, Special Delivery, Local Collect and home shopping returns.

A Post Office Ltd spokesman said: “As the traditional banking network declines, customers for the majority (99%) of UK banks can use their post office for online banking cash deposits and withdrawals and bill payments.”

Post Office Ltd is now inviting customers and interested parties to give their comments on the move in a six-week public consultation.

During the public consultation, Post Office Ltd welcomes feedback on any issues customers would like considered before a final decision is taken on this proposal.

The consultation will close on August 25.

Submissions can be made during the consultation by Freepost YOUR COMMENTS to Post Office Ltd, via email to, via the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55.

Customers can also share their views online through the questionnaire at with the branch code 166033.

Most Read

Most Read

Latest from the Welwyn Hatfield Times

Hot Jobs

Show Job Lists