Welwyn Garden City pensioner slams council over perilous pavements in town centre

PUBLISHED: 10:16 02 March 2018

The county council has been criticised for not treating WGC town centre's pavements. Picture: Roger Quentin.

The county council has been criticised for not treating WGC town centre's pavements. Picture: Roger Quentin.


A Welwyn Garden City pensioner bemoaned the town centre’s untreated pavements and claimed elderly residents are being made to suffer.

Guessens Road resident Roger Quentin, 71, said icy footways along Howardsgate and Stonehills have left him feeling unsafe and isolated, particularly after suffering a stroke last year that left him unsteady on his feet.

“Imagine my horror when I tried to walk from Guessens Road just to Stonehills – a short distance but necessary to get some food items in,” he told the WHT.

“Thick, caked, hardened snow compacted on the pavements, no one has cleared it away.”

Roger claimed that, aside from near Sainsbury’s, there was “not even a hint of salt” along the stretch, and he laid much of the blame at Hertfordshire County Council’s door.

“Is it too much to expect a margin of safety on the main paved areas in town,” he continued. “Others far older than I are struggling too.”

A county council spokesman said that major roads are prioritised for gritting, following which secondary routes including minor roads and urban areas are treated if facilities are available.

He added: “In periods of prolonged snow and ice, such as at present, we have to concentrate on keeping the priority routes open.

“District and borough councils may help us to clear town centres and main pavements when they become covered with snow, and we also supply salt to town and parish councils, as well as local community groups to enable residents to self-help.”

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