Welwyn Garden City McDonald's under fire after headless rat found by rubbish
PUBLISHED: 17:02 06 December 2017 | UPDATED: 17:02 06 December 2017
A WGC resident has claimed McDonald's is putting customers' health at risk after finding a headless rat among strewn rubbish by her home.
Alison Corner, 51, lives in a flat next to the fast food chain’s rear entrance, and previously claimed that despite numerous complaints since 2015, it repeatedly allows rubbish to pile up.
McDonald’s had said it was unaware of any ongoing problem, but Alison this week told the WHT: “I’ve taken photographs every week since October 9.
“Refuse on the floor, bins overflowing, mess all over the floor, squished rats, the door left open on more than one occasion.
“It’s every week, but Mondays are the worst.
“You can see [in one of the pictures] that they’ve left their back door open again, giving easy access for the rodents. It amazes me that Environmental Health are not more involved.”
She continued: “I’m sure that the staff are aware of the rat problem and leaving the door open is putting the health of their customers at risk.
“It makes you wonder just how clean it is inside and do the staff follow hygiene regulations.”
School business manager Alison’s latest complaint comes after finding a rat with its head ripped off, which she claimed was another example of why she is too embarrassed to invite family over.
A McDonald’s spokesperson said: “We have been experiencing some issues with the service provided by the third party that collects our rubbish, and apologise for the inconvenience caused.
“We are working together with them to resolve this and we remain committed to playing our part in tackling rubbish.
“We understand the local resident’s concerns and would like to invite her to meet with us to discuss the situation.”
A council spokeswoman said businesses are responsible for their trade waste collections and ensuring rubbish is stored correctly.
She urged residents with concerns about trade waste to report it to the council by calling 01707 357000 or emailing email@example.com.
Alison said she had reported the issue previously, albeit not within the last two months, but felt that should be enough to make the council monitor McDonald’s without needing further complaints.