Passenger fears for Welwyn Garden City and Hatfield stations
- Credit: Archant
A proposal to withdraw staff from ticket offices in Hatfield and Welwyn Garden City stations could cause problems, passengers have warned.
Train operator Govia has announced a plan to withdraw staff at the ticket offices in off-peak hours, redeploying them to platforms and other parts of the station.
The company says the move, subject to a consultation, will be good for passengers,who will be able to use ticket machines or get tickets from staff members’ hand-held devices.
But the newly-formed Hatfield Association of Rail Travellers Rail passengers is cautious, while welcoming the move in principle.
A spokeswoman said: “The intention is good, but the details will be crucial.
You may also want to watch:
“How many ticket machines will be available? Will they be able to cope with more complex requirements?
“Will the staffing numbers be adequate to give a good service?
- 1 Planning application submitted for 173-space car park and mobile café at park
- 2 Preparation works under way for Stonehills revamp
- 3 Man suffers fractured skull and bleed on the brain after pub assault
- 4 What to do if you see these hazardous caterpillars in a park
- 5 Mum's proud of soldier son's guard of honour role at Prince Philip's funeral
- 6 'These heroes deserve a proper pay rise' - Demonstration of support for NHS workers to be held outside New QEII
- 7 Delight for performing arts school as song hits number one in iTunes classical charts
- 8 Volunteering is the name of the game at Panshanger Park
- 9 The latest court results for Welwyn Hatfield and Potters Bar
- 10 Pregnant woman jailed for more than two years for killing cyclist
“It will also be important that local needs are taken into account such as Hatfield students wanting to buy tickets on Friday evenings and football fans when travelling to Arsenal home matches.”
The group, which has just launched a website at http://hatfieldrail.com, wants to get in touch with commuters and other rail users to discuss issues such as the plan to involve Transport for London in the running of suburban railways.
People can contact with it by emailing email@example.com