Three cheers for Potters Bar doctor’s surgery!

PUBLISHED: 15:45 10 September 2016

Parkfield Medical Centre practice manager Mimi Salgado (front row, second from right) with some of her team.

Parkfield Medical Centre practice manager Mimi Salgado (front row, second from right) with some of her team.

Danny Loo Photography 2016

A doctor’s surgery in Potters Bar has been praised by a healthcare watchdog.

Parkfield Medical Centre.Parkfield Medical Centre.

Parkfield Medical Centre in The Walk was given a ‘good’ rating after being inspected by the Care Quality Commission.

The surgery serves a population of about 12,400 and is a training and teaching practice.

In the CQC report, it was noted: “The patients we spoke with said they felt the practice offered a very good service and staff were respectful, friendly, caring and empathetic and treated them with dignity and respect.”

Parkfield is the first practice in Hertsmere to complete a CQC inspection and is now working to support other practices awaiting imminent inspections.

Parkfield Medical Centre.Parkfield Medical Centre.

Practice manager Mimi Salgado said: “It was a very long inspection day involving interviews with all staff groups, evidencing adherence to statutory requirements, NHS Guidelines, best practice as well as a physical inspection of the premises.

“At the end of the inspection the practice received very positive feedback for the five key inspection areas: patient safety, service effectiveness, practice responsiveness, leadership and quality of care.

“We were delighted when the final report was published and confirmed that we had been awarded a rating of “good” across all population groups and domains.

“This rating reflects the hard work, commitment and dedication by all of our doctors, nurses and staff and The Friends of Parkfield Patient Participation Group.

“We are very grateful to all our patients who took part in the inspection process and gave the CQC valuable feedback relating to their experience of the practice.”

GP Practices are inspected every five years.

To read the full report and the criteria for the different ratings, visit www.parkfieldmedicalcentre.co.uk


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