Top award for Hatfield car dealership

PUBLISHED: 10:32 03 March 2019

Director of Lexus UK Ewan Shepherd with Steven Eagell, who is founder and managing director of Steven Eagell Group, and presenter Vernon Kay.
Picture: Supplied

Director of Lexus UK Ewan Shepherd with Steven Eagell, who is founder and managing director of Steven Eagell Group, and presenter Vernon Kay. Picture: Supplied

Archant

An automotive retailer, which owns a car dealership in Hatfield, has gained recognition for its achievements.

Steven Eagell Group, which owns and operates four Lexus centres and 18 Toyota centres across the south east, has been crowned Best Lexus Group just two years after it started representing the brand.

Steven Eagell Group, which runs Lexus Hatfield, picked up the title at the Lexus ‘Centre of Excellence Awards’ (COE).

These awards recognise centres that strive for continuous improvement, going above and beyond to deliver a good customer experience.

At the award ceremony in London, the group also won Best 5 Star Performance for Lexus Ipswich and Best Used Car Retailer for Lexus Milton Keynes.

Founder and Managing Director, Steven Eagell, said: “These awards are a fantastic achievement for the group, considering we only started representing the Lexus brand in late 2016.

“I’d like to thank staff across all our Centres for their commitment to delivering amazing customer experiences, and to Lexus UK for the recognition.”

The 5 Star Performance award is based on a regular audit of all Lexus UK Centres’ performance in sales, after sales, used cars and facilities.

This is the third time in recent years that the Steven Eagell Group has been awarded a Best Group award.

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