Police warn residents following latest scam targeting St Albans and Potters Bar

PUBLISHED: 11:48 18 March 2020 | UPDATED: 11:52 18 March 2020

A new scam is targeting St Albans and Potters Bar residents. Picture: PXFUEL

A new scam is targeting St Albans and Potters Bar residents. Picture: PXFUEL


A number of residents in St Albans and Potters Bar have been contacted by bogus callers posing as police officers asking them for their bank details.

The scam involves a telephone call via mobile or a landline number, with someone posing as a police officer and informing the resident there has been fraudulent use on their bank account.

The victim is then instructed to put their bank cards and/or money into an envelope and give them to a courier or taxi, which is sent to the house by the offenders to collect them.

If bank cards are collected they will be used later by the offenders to withdraw large sums of money.

The offenders also request people’s help in investigating the fraud and ask people to disclose their bank details, including their account and PIN numbers.

There have been six incidents reported to police during March 2020. One of the offences led to an 83 year old woman from St Albans losing over £6000.

Det Insp Rob Burns, from the serious fraud and cyber unit said: “Police officers or bank staff would never ask for people’s bank details, like a PIN. You should never give your bank details to anyone.

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“Usually the intended victim realises the call is not genuine and refuses to part with their personal and bank details.

“However, these fraudsters can be very persuasive and insistent, which has resulted in some people falling victim to this scam and subsequently losing thousands of pounds from their accounts.”

If you receive a call you’re not expecting, you should be suspicious. The vital things to remember are that your bank and the police would:

• Never ask for your bank account details or PIN number over the phone.

• Never ask you to withdraw money and send it to them via a courier, taxi or by any other means.

• Never ask you to send your bank cards, or any other personal property, to them via courier, taxi or by any other means.

If you are not happy with a phone call and are suspicious of the conversation you have with the caller then please end the call and dial 101 or report online www.herts.police.uk/Report/Report.

If you have concerns about your bank account, visit your local branch.

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