‘Spin’ row erupts over Hertfordshire survey
THERE are lies, damn lies and statistics. And that’s certainly the case at Hertfordshire County Council, where political groups have clashed over the results of an annual survey.
The ruling Tory administration has revealed nearly three-quarters of residents – 73 per cent – are happy with the level of service provided by the council.
However, rival Lib Dem politicians have attacked the “spin” put on the results.
The survey – carried out by Opinion Research Services – also showed just over half of residents quizzed felt the council provided value for money.
Significant increases in satisfaction levels with household waste recycling centres, bus services, public transport information and the registration service were recorded.
You may also want to watch:
Leader Robert Gordon said: “These are very encouraging results, which demonstrate the majority of residents feel their money is being spent wisely to deliver high quality services.
“The views of our residents reinforce the recent judgement by the Audit Commission which concluded the council ‘has a track record of managing its spending within budget while maintaining and enhancing good service performance’.”
- 1 Keep on the grass - sign telling people to stay off land taped over
- 2 June 21: Will Step 4 lifting of coronavirus restrictions be delayed until July?
- 3 The latest court results for Welwyn Hatfield and Potters Bar
- 4 Save Symondshyde still waiting for inspector's report
- 5 Welwyn Garden City Hockey Club pushing for more girls to play in centenary season
- 6 Woody & Kleiny release Euros single Route 66 with The Hoosiers for charity CALM
- 7 Welwyn continue meteoric rise up the table as Owais Shah takes centre stage again
- 8 Heroic dogs win Royal Veterinary College award
- 9 'This doesn’t make much sense' - MPs react to proposed boundary changes
- 10 Pupils present cheque from Captain Tom 100 Challenge to charity
But Lib Dem group leader Chris White criticised the Tories’ stance.
He said: “One in four people by the council’s own admission are not satisfied with the way the council performs.
“Improvements in satisfaction have been made mainly in relatively minor services or with essentially private sector services.
“Those politicians who actually meet the public know how furious they are with the county council over roads, school places and social care.”
Cllr White added: “At least they have the honesty to tell us that half the population don’t think the council provides value for money – and even then they appear to think it’s good news!
“As ever the council’s spin machine – funded at taxpayers’ expense – is there to flatter the image of the ruling group rather than provide genuine information.”