Social worker shortage prompts alarm in Welwyn Hatfield

PUBLISHED: 13:34 23 October 2014 | UPDATED: 13:34 23 October 2014

Rosanne House

Rosanne House


A worried patient has claimed there is a shortage of social workers at a key Welwyn Garden City site.

The woman, who agreed only to be named as ‘Evey’, said there were no such workers at Rosanne House, in Parkway.

She said: “I have had three different social workers in the last six weeks and now the last one’s gone.

“There are no social workers at Rosanne House.

“They’re all agency they just come for a couple of weeks, don’t like it and then leave.”

She added: “Now all we’ve got is a community practise nurse and she’s told me they’ve all upped and left.

‘Evey’ said it was important to have social workers at the site for the “benefit of the community”.

A spokeswoman for the Hertfordshire Partnership University NHS Foundation Trust admitted the body was “facing challenges” in recruiting social workers.

But she also said: “In our adult community teams in the East and South East of Hertfordshire, which includes our base at Rosanne House, we have 7.5 social workers in post and another has been appointed.

“We do have some vacancies but these are currently all filled with bank or agency social workers and we will be interviewing permanent staff later this month.”

She added: “We are keen to review any concerns service users have to see if there is more we can do to improve their experience and are looking forward to appointing more social workers to permanent posts at the end of this month.”

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