'Simpler' rail ticket changes welcomed

PUBLISHED: 17:47 29 April 2008 | UPDATED: 22:00 26 October 2009

Ticketing changes are set to make life simpler for passengers

Ticketing changes are set to make life simpler for passengers

A CHANGE in ticketing on the rail network will make life easier for customers, according to the head of a passenger group. The Hatfield Association of Rail Travellers has welcomed the new national measures to improve customers understanding of the many ty

A CHANGE in ticketing on the rail network will make life easier for customers, according to the head of a passenger group.

The Hatfield Association of Rail Travellers has welcomed the new national measures to improve customers understanding of the many types of train tickets available.

From May 18, travellers will only have to choose between three types of ticket - advance, off-peak and anytime.

The new system will cut down on ticket structures that at present mean some train companies have as many as 12 different ticket types.

Hatfield group chairman Adam Edwards said: "These measures are welcomed by us as they will make life easier for the customer.

"Making fares easier to understand only has to be a good thing.

"I would now like to see reductions in long distance rail fares as they can be ridiculously expensive."

The changes, which will cover all rail fares across the National Rail network, were first outlined in the Government's rail White Paper last year.

It was found by passenger watchdog Passenger Focus that fewer than half of passengers understand the current ticket "jungle".

The official voice for the passenger rail industry is the Association of Train Operating Companies.

Commercial director David Mapp, said: "Passengers have told us that they want a simpler fares system.

"We are listening and responding. We want more people to take the train."

Ticket prices will not be increased as a result of the new fares structure and the regulation of fares should be unaffected.

A spokesman for First Capital Connect, which operates services in Times Territory, said: "We agree with the simplification and it makes it easier to understand and use rail tickets."

For full details visit the National Rail website at www.nationalrail.co.uk/simple fares


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