Queensway House residents in Hatfield stranded by broken lift

PUBLISHED: 17:41 23 November 2018 | UPDATED: 17:51 23 November 2018

Queensway House.

Queensway House.

Danny Loo Photography 2016

The fire brigade rescued a man from a broken lift in Queensway House, Hatfield yesterday (November 22), but the lift is still broken today.

The fire brigade was called at 7.04pm yesterday and released the man by 7.37pm.

However as of 5.30pm today, the lift is still not working, making life difficult for residents on the upper floors of the 13-storey building.

Councillor Pankit Shah, who been working closely to represent residents’ complaints about the ongoing fire safety renovation work in the building, has been contacted by residents.

He has visited the building along with Labour prospective parliamentary candidate Rosie Newbigging to address residents’ concerns.

Ms Newbigging said of conditions in the building in general: “The lift is very very small. I went in it once, I think I’d rather have climbed twelve floors. But obviously I have the choice - some residents at Queensway House can’t do that.”

A spokesperson for Welwyn Hatfield Council said that contractors were sent out as soon as possible.

Residents would be given contact numbers, said the spokesperson, and if they cannot access their flats this evening, temporary accommodation could be arranged.

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