Hatfield’s Galleria to go purple in support of disability access

PUBLISHED: 16:00 10 November 2018

The Galleria in Hatfield. Picture: supplied

The Galleria in Hatfield. Picture: supplied

Supplied by The Galleria

Hatfield’s Galleria is joining retailers nationwide in ‘Purple Tuesday’, billed as the UK’s first accessible shopping day for people with disabilities.

On Tuesday, November 13, The Galleria says it is “working harder than ever” to ensure it is accessible to all.

The event, set up by leading disability organisation Purple and endorsed by the Department for Work and Pensions, is a call to action for retail businesses to make shopping more accessible for customers with disabilities.

The shopping centre has advised its shops to hold a no-music quieter shopping hour between 10am and 11am, giving guidance booklets to all the shops, and kitting its customer service staff with Purple Tuesday t-shirts so they can welcome visitors and spread awareness of the cause.

Through this they hope to highlight the difficulties faced by shoppers with disabilities, and the measures that can be put in place to overcome them.

This is in addition to the Galleria’s ongoing efforts, including having a dedicated customer service desk, disabled parking, disabled facilities and free-to-use mobility scooters.

Beyond the November 13 awareness day, Purple will work alongside organisations to help them fulfil what commitments they’ve made, including customer service training and providing support to increase accessibility of websites and other online technology.

Wider support includes physical access audits, improved signage and increasing the involvement of disabled mystery shoppers.

Marketing manager Ellenor Penny said: “We are really excited to show our support for Purple by hosting The Galleria’s first Purple Tuesday event. We are committed to making The Galleria an accessible and enjoyable location for everyone.”

Mike Adams, Purple’s CEO, said: “This is a collaborative campaign that extends far beyond one day, and it’s vital that retail organisations come together to make shopping more pleasurable and efficient for everyone.”

For more information on Purple Tuesday at the Galleria, visit www.thegalleria.co.uk/articles/purple-tuesday-13th-november.

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