Power restored to WGC properties
PUBLISHED: 17:41 09 January 2008 | UPDATED: 21:30 26 October 2009
POWER is back on in homes and businesses in a part of WGC town centre - 33 hours after a major cut. EDF Energy restored power to the properties in WGC just after 4pm today (Wednesday). Flats on the top floor in Park House, Parkway, Pizza Hut
POWER is back on in homes and businesses in a part of WGC town centre – 33 hours after a major cut.
EDF Energy restored power to the properties in WGC just after 4pm today (Wednesday).
Flats on the top floor in Park House, Parkway, Pizza Hut, the Cork pub and the post office on Howardsgate, have been without power since 8am yesterday morning.
The three businesses were closed today and have been extremely affected by the cut – with a pub spokesman saying they had lost a whole day’s food takings.
One angry resident, Laura Norton, 32, said: “It’s freezing cold and I have no hot water. We can’t wash or cook anything.
“I was supposed to go to a meeting today but have not been able to do any preparation.
“I’d also just stocked up the whole freezer just after Christmas and have lost everything.
“It’s a travesty.”
A spokeswoman for EDF Energy said engineers had worked through the night to restore the power.
She said: “EDF Energy Networks offers sincere apologies to 10 customers in Parkway who have been affected by a prolonged power cut.
“It would appear that this fault is due to a piece of underground equipment that has been flooded.
“Our engineers are currently excavating the damaged equipment, which has proved particularly difficult to pinpoint.”
The spokeswoman added affected residents are entitled to compensation.
She said: “If it takes us more than 18 hours to restore power, customers can claim a guaranteed standard payment of £50 for a residential customer or £100 for business customers.”
EDF Energy will be writing to customers affected explaining how they can claim their payments.