Police urge residents to check fraudulent sites following two arrests
Police are advising Welwyn Hatfield residents to be wary when buying tickets and other items online, after two people were arrested in connection with ticket fraud.
A 42-year-old man and a 46-year-old man, both from Hertford, were arrested on suspicion of ticket fraud.
Both have been released whilst the investigation is being conducted.
The arrests came after Action Fraud received numerous complaints from people who had paid for tickets online, but had not received anything in return.
The offences are reported to have occurred between November 20, 2016 and June 21, 2017.
A police spokesperson said: “Action Fraud receives thousands of complaints every year relating to various types of online fraud and anyone looking to buy tickets or anything else online, is advised to thoroughly research the companies before handing over any money.”
The police have offered the following tips to avoid online fraud:
• Ensure that any online retailer unfamiliar to you is reputable by researching them.
• Check the authenticity of the website before making any purchases.
• Conduct a ‘whois’ search to identify when the website was created, be wary of newly formed domains. You can do this search using the following website https://who.is/
• Establish a physical address and telephone contact details.
• Carry out online research in relation to the website, company name and address to identify any poor feedback or possible irregularities.
• Remember that the best way to find a reputable retailer is via recommendation from a trusted source.
• Remember that paying by credit card offers greater protection than with other payment methods in terms of fraud, guarantees and non-delivery.
Before entering payment card details on a website, ensure that the link is secure, in three ways:
• There should be a padlock symbol in the browser window frame, which appears when you attempt to log in or register.
• Be sure that the padlock is not on the page itself, this will probably indicate a fraudulent site.
• The web address should begin with ‘https://’. The ‘s’ stands for ‘secure’.
For more information on shopping safely online visit www.herts.police.uk/protectyourmoney.