Pensioner’s bank account raided by phone scammers

PUBLISHED: 22:48 23 May 2013 | UPDATED: 09:21 24 May 2013

Police want to speak to this man in relation to a scam

Police want to speak to this man in relation to a scam


POLICE want to speak to this man in relation to a Hatfield phone scam, which saw a 79-year-old’s bank account raided.

How the scammers work

During the scam, the offender calls the resident, purporting to be a police officer, investigating a fraud on their bank account.

They then ask for account information, including their card numbers, including the security number and pin number.

If the resident becomes suspicious, the offender suggests that they call 999 or 101 to ask for confirmation that the person is a police officer.

The victim then calls police, but doesn’t realise that the offender has not hung up so goes straight through to them again.

In some cases a female offender comes on the line and pretends to be working in the ‘police control room’ and verify the ‘officer’s’ details.

The caller is then ‘transferred’ back through to the first offender who obtains all their details.

In some cases the criminals have sent ‘couriers’ immediately to the victim’s property to pick up their cards which are then used fraudulently.

The pensioner was told his bank cards needed to be picked up urgently and a courier was sent to the property whilst the victim was on the phone.

A large amount of money was then taken from his bank account.

Detective Constable Gerry Ward, from the Welwyn Hatfield Local Crime Unit, said: “We would like to identify this man as a matter of urgency as he could provide information which is vital to this investigation.

“If you know who he is, please contact me as soon as possible via the non-emergency number, 101.

“I would also advise people that police will never ask for your pin or bank card.

“If you receive a similar call, do not provide any personal details.

“Be aware of callers remaining on the phone and where possible use an alternative phone to report it to police, such as a mobile phone or a neighbour’s landline.”

So far this year there have been 28 similar incidents across the county.

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