Ombudsman upholds blue badge complaint against Welwyn Hatfield Council

A COMPLAINT against Welwyn Hatfield Council over its decision to charge disabled blue badge holders has been upheld by the Local Government Ombudsman.

An investigation by the Ombudsman has found the council guilty of maladministration, following a complaint over the council’s decision to introduce parking charges for blue badge holders in all of its car parks.

A council spokesman said: “The complaint was about the introduction of parking charges for blue badge holders.

“The Ombudsman found that there had been maladministration on the part of the council. This caused injustice to the complainant.

“The council will now carry out a full Equality Impact Assessment as recommended and retake the decision at a future cabinet meeting. It has also apologised to the complainant and paid �100 for their time and trouble in pursuing the complaint.”


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The public can obtain copies of the report from the Council Offices at The Campus in WGC for three weeks from today, June 1.

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