Mixed messages from staff

PUBLISHED: 13:19 16 April 2008 | UPDATED: 21:08 26 October 2009

STAFF at the QE2 hospital have raised concerns at the lack of hand washing materials. The East and North Hertfordshire NHS Trust undertook a staff survey, which was published by the Healthcare Commission last week. It showed that workers at the WGC

STAFF at the QE2 hospital have raised concerns at the lack of hand washing materials.

The East and North Hertfordshire NHS Trust undertook a staff survey, which was published by the Healthcare Commission last week.

It showed that workers at the WGC hospital, along with colleagues across the county, were concerned by the lack of suitable washing facilities.

The trust came in the bottom 20 per cent in England for the availability of hand washing materials for staff, patients and visitors.

The report said its score of 4.32 out of five, with five representing full availability, showed a "significant decrease" since the 2006 survey, when the trust's score was 4.47.

Trust chief executive Nick Carver said: "We were disappointed about how our staff felt that the availability of hand washing facilities could have been better."

He said major investment in new hand washing facilities in wards were made last year and infection rates from bacteria like MRSA and C.diff were rapidly declining.

The survey did show though that staff were achieving a better work-life balance, experiencing less work-related stress and less likely to leave their job.

Mr Carver added: "Perhaps the most satisfying score our staff gave was that more said they had no intentions of leaving their jobs.

"It also came at a time when many may have been worried about their personal futures, especially with the proposal that in future acute services will be brought together at the Lister Hospital in Stevenage, with the potential future for the QE2 site being as a new local general hospital.


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