HertsHelp service offered to people in need

PUBLISHED: 06:00 18 February 2016 | UPDATED: 09:35 18 February 2016

HertsHelp service is offered to people who need help in Hertfordshire

HertsHelp service is offered to people who need help in Hertfordshire


Hertfordshire County Council are helping to fund a free, independent service for people in Hertfordshire who need help.

HertsHelp is available for people who don’t know where to turn, whether in need of information to help them get out and about, support to live independently or advice understanding their rights and entitlements.

HertsHelp can also point people in the right direction if they are interested in volunteering in their local community.

The scheme is funded by Hertfordshire County Council and NHS partners, and is delivered by local community organisations. This financial year, it has helped over 50,000 Hertfordshire residents access the information and support they need.

Some of the issues people have asked HertsHelp about include support looking after someone, how to have a healthy lifestyle and stay physically fit and where to find emotional support.

HertsHelp have also given advice on benefits and debts, children’s issues, feeling safe at home and where to find out about groups and activities to join in the area.

Mandy from Hertsmere contacted HertsHelp for advice on how to better insulate her home. During the call she also advised that she did not have a working smoke alarm. A visit from Hertfordshire County Council’s fire and rescue service was arranged to fit a smoke alarm and assess any other fire risks. Mandy fed back that the help had given her peace of mind in her own home again.

Colette Wyatt-Lowe, Cabinet Member for Adult Care & Health at Hertfordshire County Council, said: “HertsHelp is a unique service that is helping our residents access the support that is available in their local communities.

“In the face of significant pressures to our budget, our residents’ health and wellbeing remains a priority. Through working in partnership we have been able to build a strong network that delivers excellent services for people when they need it the most.”

To contact HertsHelp call 0300 123 4044 or email info@hertshelp.net

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