Have a say on GP appointments

PUBLISHED: 11:07 23 January 2008 | UPDATED: 21:54 26 October 2009

BOOKING doctors appointment can be a contentious issue as GP surgeries struggle to balance immediate and routine slots. But Times Territory residents can now have their say in a survey aimed at getting the balance right. The results can tell GPs how wel

BOOKING doctors' appointment can be a contentious issue as GP surgeries struggle to balance immediate and routine slots.

But Times Territory residents can now have their say in a survey aimed at getting the balance right.

The results can tell GPs how well they are doing and whether they need to change their appointment systems. A random selection of patients from each practice will be asked to take part.

Dr Tony Kostick from East and North Hertfordshire PCT said: "It is really important to find out what patients think about the current balance between urgent and routine appointments with GPs and other practice staff.

"I would encourage everyone who receives a survey to take the time to complete and return it."

Anyone who has problems getting an appointment can call the patient liaison advice service on 01707 361281.


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