Hatfield Garden Village residents losing sleep over warehouse ‘hum’

PUBLISHED: 12:00 11 August 2013

Arla Distribution Depot

Arla Distribution Depot


“A HUM or a roar” has been keeping people living in Hatfield Garden Village awake – after a new distribition centre opened.

An environmental health probe was launched following complaints about noise from the Arla Foods distribution site in Hatfield Business Park.

The nuisance has been blamed on diesel generators.

This week ward councillor Duncan Bell said he has been flooded by complaints from angry villagers.

He said: “Depending on where you hear it from, it can be anything from a hum to a roar,” he said.

“It really is quite loud.”

Neighbours claim the noise, which started 10 days ago, is affecting their sleep and can be heard when windows are shut.

An assessment by environmental health officials at Welwyn Hatfield Council ruled the noise was coming from diesel generators keeping lorries cool.

Residents of the garden village also say lorries have been using the wrong roads and they have heard vehicles using reversing lights, which were banned in the planning application.

Cllr Bell said he thought it was simply a matter of the company bedding in, adding most of the problems had already ben dealt with.

He said: “The fridge noise, however, is Arla’s fault, and they have admitted they are in breach of their planning application.

“The most important thing is it gets solved as soon as possible.”

One resident, who lives on Broad Acre opposite the business park, told the Welwyn Hatfield Times: “You can hear it when the windows are shut and you can almost feel it in your stomach.

“You can’t sit outside in your garden either, it is an awful noise.”

Arla Foods, which produces Lurpak and Cravendale Milk, says it hopes to have the problem sorted by the end of the week.

A spokeswoman for Goodman, the company which owns Hatfield Business Park, said: “Since its opening Goodman has been made aware of a number of complaints surrounding noise emanating from [operator] PCL’s new facility at Hatfield Business Park.

“The delay in their [quieter electrical generators] installation is an oversight that Goodman understands will be rectified by PCL very shortly, along with other teething issues Welwyn Hatfield Council has identified.”

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