East and North Hertfordshire NHS Trust achieves best ever results

PUBLISHED: 12:00 20 May 2011

Nick Carver, chief executive of East and North Hertfordshire NHS Trust

Nick Carver, chief executive of East and North Hertfordshire NHS Trust

Archant

THE East and North Hertfordshire NHS Trust has recorded its best ever performance.

A report shows virtually every national clinical, operational and financial standard set for the trust was achieved during 2010/11.

The result is the trust’s best ever performance since it was founded over a decade ago.

At the same time, national survey results carried out by the Care Quality Commission point to improving patient experience and staff satisfaction.

Trust chief executive Nick Carver said: “Patients coming to our hospitals today now have a shorter wait for their treatment than in previous years, are unlikely to have their procedure cancelled at the last minute and will be discharged as planned.

“The chances of their becoming infected with something like MRSA or Clostridium difficile have plummeted, and the quality and range of clinical services provided through our hospitals has improved considerably.”

He added: “All in all, this means that more and more people are getting the care they want, when they want it – and to a standard with which they are increasingly happy.

“This is all the more impressive when you consider the background of economic pressures and organisational change within which our staff work at the moment.”

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