'Dirty' Hatfield swim centre shunned by concerned mums and residents

PUBLISHED: 10:28 30 November 2016 | UPDATED: 17:34 30 November 2016

Hatfield Swim Centre is shunned by residents.

Hatfield Swim Centre is shunned by residents.

Danny Loo Photography 2016

The contractor in charge of a Hatfield leisure centre has pledged to clean up its act after the centre was branded "repulsive" and boycotted by concerned mums.

Hatfield Swim Centre, in Lemsford Road, has come under fire this week over grubby floors and a smell of urine with some Facebook users branding it “hideous”.

Pictures of dirty floors and changing rooms were posted online by Clare Knight Parker, from Hatfield, who told the WHT: “I complain most Fridays when I go.

“The whole place smells of urine and the nappy bins are always overflowing.”

Ruth Smith, whose children attend Commonswood School, said: “It’s embarrassing to say that you go there.

Ruth and her daughters.Ruth and her daughters.

“There are peep holes between some of the changing blocks and only a few have been filled in.

“The dirt everywhere has been ground in and has clearly been there for days.

“It has such potential so it is heart breaking to see how it could be so good.

“I have contacted my daughter’s headteacher to make her aware as I don’t really want my children to go there until it is cleaned up.”

Clare Knight Parker.Clare Knight Parker.

A mum from WGC said: “It stinks of urine, the women’s toilets are just repulsive, and the changing rooms need a refresh.

“My youngest daughter still went there until recently but I pulled her out because of how hideous it is and she now goes to the Monk’s Walk one where it is much cleaner.”

The swim centre, managed by Finesse Leisure, celebrated its 50th anniversary back in September.

Hatfield Town Council leader Lenny Brandon said: “I informed last Monday’s (November 21) full Welwyn Hatfield Borough Council meeting that Hatfield Swim Centre continually gets digged at on social media for poor performance.

Cllr Lenny BrandonCllr Lenny Brandon

“It is not very well managed. It’s not hard to keep somewhere clean.”

Mr Brandon, who swims there occasionally, said: “People are now boycotting the swim centre and going elsewhere, where it is clean.

“Who would want to take their children somewhere that is not well maintained? I can’t say I blame them.

“If it was well maintained it would be really great for Hatfield.”

A spokesperson for Finesse Leisure said: “We have raised the issues highlighted with the site team so they can be addressed as a matter of urgency.

“The area is deep cleaned by an external contractor overnight periodically and we perform regular cleaning and inspections throughout the day to ensure the best possible standards are maintained.

“Longer term, due to the age of the building, we have put a funding proposal together for a programme of works to help us improve the group changing facilities for all users.

“We encourage anyone to get in touch should they have any further concerns.”

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