Demand for blood tests at New QEII Hospital 'exceeding capacity'
PUBLISHED: 12:37 29 May 2018 | UPDATED: 12:53 29 May 2018
The health chief responsible for Welwyn Garden City's New QEII Hospital confirmed that demand for blood tests is exceeding its capacity.
Welwyn Hatfield’s MP Grant Shapps contacted Nick Carver, chief executive of East and North Hertfordshire NHS Trust (ENH), after numerous residents reported queueing down the hallway.
In Mr Carver’s response letter, seen by the WHT, he says: “The demand for this service has risen to the point that it exceeds the capacity and this has resulted in a longer wait to be seen than we are happy with.”
Mr Shapps said: “It is just not acceptable. This is exactly what those of us who campaigned against moving services away from Welwyn Hatfield warned would happen.
“Whilst the trust can say they’re fixing this, what anyone in Welwyn Hatfield knows is that for far too long health services have been stripped out and sent elsewhere.”
In the letter Mr Carver said ENH is aware of the effect it is having on patients’ experience, adding several measures have been put in place to tackle the problem.
They include “actively addressing” short-term staffing issues, exploring the introduction of a quick queue system and working with the local Care Commissioning Group (CCG) to reduce the demand.
“The service is being provided to many patients other than those which are stipulated in the contract agreed with the CCG,” he added.
“This is under active discussion with the CCG to enable us to match the resource with the demand.”