Delayed deliveries mar maiden profit for Hatfield's Ocado
PUBLISHED: 16:43 03 February 2015 | UPDATED: 16:43 03 February 2015
Hundreds of customers were forced to wait for online grocery deliveries by a technical glitch at Ocado, one of Hatfield's biggest employers.
Deliveries to about 1,700 customers on Friday were cancelled or postponed by a “hardware problem” at the company’s warehouse on the Hatfield Business Park.
But the mood at Ocado has lifted dramatically today, as it has reported its first ever annual profit.
Ocado, which was founded in 2000, made a loss of £12.5 million in 2013, but its 2014 accounts show a pre-tax surplus of £7.2 million, boosting its shares by five per cent.
The company makes much of its income delivering online orders for Waitrose, but it started working for Morrisons as well in 2013.
According to Andrew Wade of brokers Nomis Securities, the profit reflects the Morrisions fees, but also retail sales up 15.3 per cent.