Beware of crooks who swindled thousands from Hatfield man

PUBLISHED: 17:01 05 August 2015 | UPDATED: 17:17 05 August 2015

Hertfordshire Constabulary

Hertfordshire Constabulary

Archant

Police are warning of the dangers of computer scams after a Hatfield pensioner was conned out of his life savings.

A persuasive crook stole thousands of pounds from a Hatfield man in his 60s by phoning him and pretending to be from Microsoft.

The fraudster offered to fix his victim’s slow-running computer for a small sum, persuading him to access a website and download a programme.

Assuring his victim his problems would soon be fixed, the scammer instructed him how to make an online payment.

The Hatfield man followed his instructions five times, each time to be told the transaction had failed.

But when he checked his account, he realised he had lost his savings, a four-figure sum.

Hertfordshire police advise that Microsoft and other computer companies do not make unsolicited phone calls or send unsolicited emails, requesting personal or financial information.

A spokesman said: “All unexpected calls and emails should be treated with suspicion and if you receive such correspondence you should hang up or delete the email.

“Never reveal your personal or financial details in these circumstances.

“Never allow anyone to remotely access your computer as they could access your personal data and files and cause damage to your machine.

“If you do need to contact the company for assistance or assurance, remember to contact them directly by using the details found on your contract or another trusted source.”

* Computer and phone scams can be reported to the force at http://www.actionfraud.police.uk/report_fraud


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