Anger after woman injured by Hatfield pothole

PUBLISHED: 12:03 04 March 2017

Diane Ward broke her foot in pothole in the road right next to her daughter's house on Longmead.

Diane Ward broke her foot in pothole in the road right next to her daughter's house on Longmead.

Danny Loo Photography 2017

Critics have blasted the county council for the poor state of Hatfield’s roads after a woman broke her foot in a deep pothole.

Diane Ward, 60, has been forced to use crutches as she was injured stumbling into a pothole outside her the Longmead home of her daughter, Clare Parker, earlier this month.

She told the Welwyn Hatfield Times: “It is still painful now, and it is still in plaster.

“I am not happy at all. They should have fixed it.”

Her daughter, Clare Parker, said: “We got her to the house, but it started to swell. We had to carry her to the car to take her to hospital.”

County and borough councillor Maureen Cook said the accident was a symptom of an increasingly serious problem across Hatfield.

She said: “I am really sorry to hear of the accident in Longmead.

“I have paid for many roads to be resurfaced from my highways Locality Budget, for example Lockley Crescent, Aldykes, and Foxhollows.

“I have insisted that the County Council Highways (department) makes resurfacing roads such as Bishops Rise a priority.”

Even after it had been supposedly repaired at her request, Birchwood Avenue is still provoking complaints.

Birchwood Avenue resident Elizabeth Grigg said: “There are still numerous potholes, cracks and anomalies with the road surface.

“We should be asking for a refund from the contractors concerned, or an explanation at the very least, as to why the road is still in such a poor condition.”

A county council spokeswoman said: “This pothole has been reported to us and is due to be inspected.

“If it meets the HCC (Hertfordshire County Council) intervention level (based on depth etc) a permanent repair will be scheduled. Potholes on an unclassified road like this have a 20-working day repair timescale.”

Labour borough councillor Pankit Shah said: “She should get some compensation from Hertfordshire County Council, and the leader should send her a letter to say sorry.

“It is not just Longmead (that has potholes) - it is most of Birchwood.”

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