Ambulance bosses issue advice as heatwave continues in Welwyn Hatfield and Potters Bar

PUBLISHED: 15:43 18 July 2013 | UPDATED: 17:26 18 July 2013

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AMBULANCE chiefs issued guidance for residents as warm weather continued this week.

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Temperatures reached the high 20s and broke into the 30s throughout the region covered by the East of England Ambulance Service.

Since Monday paramedics responded to 25 calls to people who had collapsed while out in direct sunlight and to children and adults suffering the effects of sunburn and heat exhaustion.

Oskan Edwardson, associate director of Special Operations said: “A heatwave is obviously a good thing for us to enjoy, but as an ambulance service we have to prepare for some of the consequences it can have for our operations.

“We’re in touch with our commissioners and other health colleagues so that they’re fully up to date about how we’re managing responses and staff welfare in this protracted hot weather period, and we continue to monitor the situation so that we do not compromise quality and safety in these weather conditions.”

Ambulance in St AlbansAmbulance in St Albans

Ambulance bosses asked the public to think twice before dialling 999 for an ambulance when they get sunburn or suffer the effects of the heat.

Mr Edwardson added: “Our highly skilled control room staff and clinicians will triage each heat related call and if it’s deemed non-life threatening, alternative care pathways advice will be given.

“If the call is of a life threatening nature, a blue light response will be dispatched to the call.”

During the heat, the public can help the ambulance service out to respond to those who really need emergency care the most by only calling 999 in a genuine emergency.

* For simple advice about the heat, please call 111 or get advice from your GP.

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