86-year-old trapped in flat

PUBLISHED: 17:25 28 April 2008 | UPDATED: 21:51 26 October 2009

I AM trapped in my home is the desperate cry from one pensioner stuck on the top floor of one of Times Territory s tallest block of flats. Goldings House in Hatfield has been plagued in recent weeks by broken lifts which has left elderly residents on th

I AM trapped in my home" is the desperate cry from one pensioner stuck on the top floor of one of Times Territory's tallest block of flats.

Goldings House in Hatfield has been plagued in recent weeks by broken lifts which has left elderly residents on the top floors without a way of leaving their homes.

One of those affected has been 86-year-old Ruby Richardson who lives on the 13th floor of the Goldings Crescent building.

She said: "I have been living in this flat for 30 years and it has never been as bad as this.

"There has been a problem with the lifts for weeks now and it means I can't go out because I cannot use the stairs.

"I feel trapped in my own home, and I haven't been able to go to my keep fit class and have had to cancel a hair appointment.

"When I brought this house the council used to deal with all the maintenance and City Lifts used to come out and fix the lifts if there was ever a problem."

"Now Paradigm Housing is in charge and it has been hell."

Another resident, Lisa Hardy, said: "Things are going wrong and nothing is being done about it.

"One of the elevators has been broken for five weeks and it must be a nightmare for the elderly."

Paradigm Housing spokesman David Smith said: "While these works are being carried out our staff are providing support for elderly residents and those with disabilities.

"We are offering a shopping service, delivery of post and other help for people who find using the stairs difficult.

"I am sorry for the inconvenience being caused and we are doing everything possible to bring both lifts back to full working order.

"Staff will continue to be on hand within the building, 24 hours a day and we will let residents know as soon as possible when repairs will be completed.


If you value what this story gives you, please consider supporting the Welwyn Hatfield Times. Click the link in the orange box above for details.

Become a supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Latest from the Welwyn Hatfield Times