Not best practice?
Sir – Regarding Peartree (Mal) Practice; or how not to get an appointment with your doctor. 1. You are either sick, elderly, infirm or all of those, so you decide not to queue on the pavement outside the surgery at 8am in whatever the British weather
Sir - Regarding Peartree (Mal) Practice; or how not to get an appointment with your doctor.
1. You are either sick, elderly, infirm or all of those, so you decide not to queue on the pavement outside the surgery at 8am in whatever the British weather throws at you (are there other surgeries in the town as barbaric as this?).
2. The telephone operates from 8.30am so you make at least 10 unsuccessful attempts to get through (there is no 'ring back' on the surgery number).
3. Eventually you get through and are told you are in a queue. This can be for as long as 15 minutes. By now you are running out of time, money and patience.
You may also want to watch:
4. At last you speak to a receptionist who tells you that all appointments are booked - great!
5. You cannot book in advance (what an old-fashioned idea!) because 'we are short of doctors'.
Most Read
- 1 Planning application submitted for 173-space car park and mobile café at park
- 2 Preparation works under way for Stonehills revamp
- 3 Man suffers fractured skull and bleed on the brain after pub assault
- 4 What to do if you see these hazardous caterpillars in a park
- 5 Mum's proud of soldier son's guard of honour role at Prince Philip's funeral
- 6 Delight for performing arts school as song hits number one in iTunes classical charts
- 7 'These heroes deserve a proper pay rise' - Demonstration of support for NHS workers to be held outside New QEII
- 8 Volunteering is the name of the game at Panshanger Park
- 9 The latest court results for Welwyn Hatfield and Potters Bar
- 10 Pregnant woman jailed for more than two years for killing cyclist
6. You ask what to do next and are told to 'try again tomorrow'.
No thanks!
Mr V Lindsey,
Attimore Close, WGC.