Hertfordshire county and Welwyn Hatfield council's don't care

SIR – Do they care about us? That was the headline given to my letter about the local and/or county council. Obviously not – at least not between elections. I reported the ongoing destruction of a wall in the council-owned garage precinct in Birds

SIR - 'Do they care about us?'

That was the headline given to my letter about the local and/or county council.

Obviously not - at least not between elections.

I reported the ongoing destruction of a wall in the council-owned garage precinct in Birds Close leading to a mass of uncleared debris which could easily result in damage to car suspensions.


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Not a word from the council.

I reported the serious risk to life from a 20ft branch of a tree hanging precariously 15ft above a garage door and where children play. Just a gust of wind away from disaster.

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Not a word from the council.

I reported a dangerous, deep and wide hole on the pavement within a couple of paces from a zebra crossing with all its risks to the elderly, infirm and children.

Not a word from the council.

Earlier I questioned if the notices posted locally for many years, about the area being patrolled, were true. I raised the question because in my nearly 50 years' residence I have never seen a patrolman, and comments by a local council worker would seem to leave doubts.

Not a word from the council.

These requests all seem reasonable, easy to answer and what a taxpayer can be expected to have, at least, acknowledged.

Even our local MP has shown not the slightest interest.

As a consequence I will send a copy of this letter to the Prime Minister and ask him to take up the matter with his Minister for Local Government.

In a way I suppose this is just par for the course because in a recent customer survey report (The Times) the organisation giving the worst customer service was shown to be the local council.

Interestingly, the organisation giving the best customer service was John Lewis.

S Stevens,

Birds Close, WGC.

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