Sir – EastEnders viewers saw the angst and turmoil as Dot helped her husband Jim move to his care home. Dot is not alone in finding it difficult when a relative needs care. Every year we meet and help scores of families in the same position, often havin

Sir - EastEnders' viewers saw the angst and turmoil as Dot helped her husband Jim move to his care home.

Dot is not alone in finding it difficult when a relative needs care. Every year we meet and help scores of families in the same position, often having to make a decision about a care home at a time of crisis - for Jim and Dot it was caused by the after-effects of his stroke. I want to tell readers that help is available.

There are websites run by charities such as Help The Aged and Age Concern. They can also contact the Elderly Accommodation Counsel (020 7820 1343) or their local social services department.

Our leaflet "Checklist for choosing a care home" helps families to compare different homes and gives suggestions on what to look for and ask about. To get a free copy, call 0800 001010. Families are also welcome to visit care homes like ours to talk over their concerns, ask questions and have a look around for themselves.

Amanda Jackson, manager, Bupa,

St Christopher's, Hatfield.