Good news for carers

SIR – Regarding carers overnighting at QE2 Hospital.

Although the East and North Herts Trust may not have publicised this, it has now established guidelines and a flow chart procedure for the assessment of a carer’s or relatives’s request to stay overnight with a patient with dementia problems and/or communication and language difficulties.

This follows a compromise solution agreed with the Parliamentary and health service ombudsman arising from a complaint made by me against the QE2, which I have been pursuing since October 2006, when I was refused permission to stay at the bedside of my wife (Alzheimer’s, Brazilian/Portuguese and failing English language).

Although the overworked nurses were sympathetic and supportive, regrettably, while unattended, my wife suffered a traumatic experience which could have been avoided had I been there with her.

Hopefully, the new procedure will help others avoid possible distress and assist, rather than inconvenience, nurses or other patients.

Brian Bennett,

The Ryde,

Most Read


Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter