SIR – With reference to your front page story of last Wednesday; that huge, unsightly pile of rubbish tipped into a newcomer s front garden. Am I the only one who remembers when Serco were taking over the task of cleaning up Welwyn Hatfield , they ran a

SIR - With reference to your front page story of last Wednesday; that huge, unsightly pile of rubbish tipped into a newcomer's front garden.

Am I the only one who remembers when Serco were taking over the task of 'cleaning up Welwyn Hatfield', they ran a self-promoting campaign saying, 'We will not allow any unsightly rubbish to stand for long'.

It went on to say: "We urge the public, if they see an unsightly pile of rubbish, please, photograph it, and send it directly to us. We will get it shifted".

If that still stands, are we now to understand that that 'pledge' does not cover photographs taken by the Welwyn & Hatfield Times?

Because, as all of your readers can clearly see, Ms England has such an unsightly pile of rubbish in her front garden.

Surely, without this letter, it would have been sheer good sense and welcoming for Serco to have cleared up this lady's front garden.

Or, was that yet another promise Serco cannot keep?

Keith McCourt,

Longmead, Hatfield.