SIR – For the past two years I have contacted various people to tell them that the steps next to lamppost 18 on the Alban Way have been in a bad state of repair. I have fallen twice and have seen other have the same misfortune. I was promised that

SIR - For the past two years I have contacted various people to tell them that the steps next to lamppost 18 on the Alban Way have been in a bad state of repair.

I have fallen twice and have seen other have the same misfortune.

I was promised that something would be done, but to no avail.

Finally I contacted Grant Shapps.

Surprise, surprise, within a week work has started. There is even a rail on one side. The other is yet to be completed.

Thank you, Mr Shapps, for succeeding where I failed.

Mym Clews, Hatfield.