Rubbish issue for Hatfield family

10:55 15 April 2012

Carly Amor 11, Beverley Amor

Carly Amor 11, Beverley Amor


BAGS of festering rubbish have sat outside a block of flats for FOUR weeks, leaving residents angry.

Despite calls to complain, single mum Beverley Amor was frustrated no-one was listening, so contacted the WHT.

She said: “It was four weeks on Monday, it’s absolutely disgusting.

“There are rats running about.”

Ms Amor, mum to Carly, 11, told the WHT the bins kept being missed, and she was considering refusing to pay the council tax, for their home in Roe Green Lane, Hatfield.

Her partner Robert Clarke said the situation was “beyond ridiculous”.

He said: “This is the second time this year they haven’t taken it for weeks.

“There’s two bins here for two blocks of flats and it’s not enough.

“There must be 100 black bags down there and stacked 3ft above the top of the bins.”

He added: “It’s a health hazard and it’s disgusting.”

But within hours of our call to Welwyn Hatfield Council, its contractor Serco turned up to clear the site.

A council spokeswoman blamed inconsiderate parking for blocking access for Serco’s refuse trucks.

She said: “On occasions, access to Roe Green Lane by large refuse freighters, can be difficult due to the number of parked cars in that location.

“The customer submitted a formal complaint on April 2, which is currently being investigated. We will work with Serco to resolve any issues we find.”

However, just hours after the WHT’s enquiry, the bags were collected and the area was back to normal.


  • I bet you anything you like that the complainants owned one or more of the inconsiderately parked cars blocking access.

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    Victor Meldrew

    Sunday, April 15, 2012

  • Sounds like the usual 'jobsworth' attitude along with cutting your nose off to spite your face! Instead of encouraging the situation into spiteful bickering, why aren't the appropriate residents officially notified of the parking problem? On the other hand, what is that bed base doing amongst household waste along with what appears to be a smaller piece of furniture at the top of the pile?

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    Sunday, April 15, 2012

  • Since when did a bed count as rubbish that Serco will pick up? I can't throw out a bedmattress - so why should these people? And then threaten to not pay the council tax (hint: it goes on more than just refuse collection). If parking is a problem, local residents need to sort it out. What's more, it may be a different location but this story reads almost word for word for another part of town where Serco couldn't go to. As someone who does pay council tax, I don't see why I should be contributing to Serco having to go out over and over again on the hope they can get through! They get a lot of blame (and most of it deserved, I'm sure) but they can't just divert their trucks to this place every hour to see if it's clear yet. Finally - if a refuse truck can't get in to collect the rubbish, it probably means a fire engine can't either.

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    Sunday, April 15, 2012

The views expressed in the above comments do not necessarily reflect the views of this site

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