Herts Police blasts ‘inappropriate’ 999 calls during snowy conditions

PUBLISHED: 13:07 14 December 2017 | UPDATED: 13:07 14 December 2017

Snow on the A1(M).
Picture: Sophie Blackman

Snow on the A1(M). Picture: Sophie Blackman

Archant

Hertfordshire Constabulary has blasted “inappropriate” 999 calls it received during the recent arctic conditions.

Chief Superintendent Richard Liversidge said: “On Sunday we received more than 600 extra 999 calls compared to an average Sunday and a significant number of these were not in relation to emergency incidents.

“Among the calls received by our busy call handlers were requests for the best travel routes in the snow.

“This is clearly not an emergency situation where life or property is at risk or a crime is in action.

“In fact, this type of request is not a police matter and there are other agencies and organisations that you should go to for this information.”

He stressed that inappropriate calls could delay officers’ responses to serious incidents, and urged residents to carefully consider whether their requests are urgent.

“As I’m sure you’re aware, when severe weather hits our county, we see an increase in calls for assistance so it is even more important that people do not call us for matters that should not involve the police and never call 999 if it is not a genuine emergency,” he added.

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