Delivery drivers to Welwyn Garden City shop criticised

09:34 10 April 2012

Pedestrians had to walk very close to oncoming traffic to get past the lorry

Pedestrians had to walk very close to oncoming traffic to get past the lorry


A SUPERSTORE’S delivery drivers have been criticised by residents for causing their houses to shake, damaging grass verges and blocking pavements.

Since the Sainsbury’s branch reopened on Church Road, WGC, at the end of last year, neighbours have complained about some the large lorries not following the agreed route.

Drivers are supposed to drive to and from the store along Osborn Way, but many take a shorter route along Parkway.

As a result, they say, grass verges are churned up, kerbs and bollards are broken and vibrations can be felt inside houses.

Parkway resident Val Reynolds, who has been in regular contact with store bosses over the issue, said: “A lot of drivers aren’t following the agreed route.

“The area is so narrow, the roads weren’t designed for these lorries.

“The vibration inside the houses doesn’t feel very nice; all through the night there are these big lorries.

“There are around 50 to 100 houses affected.”

Mrs Reynolds added another major issue was being caused when too many drivers arrive and cannot all get in the service yard.

The trucks then block the paths, so passers-by have to walk into the road to get by.

A Sainsbury’s spokesman said: “Our stores always aim to be a good neighbour and we have met with residents to hear any concerns they have.

“Our colleagues at the store have raised the complaints with our colleagues in the logistics team and we have reminded our drivers to take the correct routes when delivering to the store.”


  • BORING FIND SOMETHING ELSE TO Moan about who stood and waited 4 trucks to photograph granny day out?

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    Wednesday, April 11, 2012

  • Maybe we should have got a Tesco after all!! This new Sainsbury's seems like one big disaster from start to finish, from dead 'living' walls, slippery surfaces, stones that crumble (maybe caused by the vibrations from the lorries?), a building that wasn't built to plan, problems with the in-store chemist, a travellator that moves at about 1 mile per year, a car park that seems to have had a fair few issues, problems for the nearby church... and now this! Can someone perhaps add some balance by telling me the GOOD things about this new store?

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    Tuesday, April 10, 2012

  • Clearly there is a problem with lorry drivers not following the designated routebut this can be rectified. The good things? The car park is excellent ;I like the indication of empty spaces and the number of trolly parks. The travellator is an excellent idea and moves at a resonable speed or there are also lifts. The main benefit is the availbility of quality, fairly priced food at a store which can be trusted.

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    Tuesday, April 10, 2012

  • I doubt that this will be a long term problem - whenever I have been in the new Sainsburys, even on a Saturday afternoon, it seems to have an unsustainably small number of customers in it!!

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    Clarkson for PM

    Tuesday, April 10, 2012

  • That grass verge doesn't look unlike a Serco motor-mower job!

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    Thursday, April 12, 2012

  • Well has most people in this area were all for Sainsbury and then turned down Tesco by WGC Soc and the council (hand in hand) what did you expect when you built a superstore in the town centre. Where was the highways agency comments when this was being built (they soon got involved in the Tesco situation). I live right near Morrisons and have trafffic including large lorries up and down our road but this is the price you have to pay living near a store of this size. Sorry west side you were all for the Sainsbury now you have it you are still moaning

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    Tuesday, April 10, 2012

  • Why bother signing in and posting if you've got so many more important things to do? Why should anyone care about trying to keep the place where they live looking nice? I'd never be able to afford to live in WGC, but surely you'd care as much if damage was being done outside your house? Wouldn't you get upset with people telling you to just get on and stop moaning?

    Report this comment


    Wednesday, April 11, 2012

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