Delivery drivers to Welwyn Garden City shop criticised
09:34 10 April 2012
A SUPERSTORE’S delivery drivers have been criticised by residents for causing their houses to shake, damaging grass verges and blocking pavements.
Since the Sainsbury’s branch reopened on Church Road, WGC, at the end of last year, neighbours have complained about some the large lorries not following the agreed route.
Drivers are supposed to drive to and from the store along Osborn Way, but many take a shorter route along Parkway.
As a result, they say, grass verges are churned up, kerbs and bollards are broken and vibrations can be felt inside houses.
Parkway resident Val Reynolds, who has been in regular contact with store bosses over the issue, said: “A lot of drivers aren’t following the agreed route.
“The area is so narrow, the roads weren’t designed for these lorries.
“The vibration inside the houses doesn’t feel very nice; all through the night there are these big lorries.
“There are around 50 to 100 houses affected.”
Mrs Reynolds added another major issue was being caused when too many drivers arrive and cannot all get in the service yard.
The trucks then block the paths, so passers-by have to walk into the road to get by.
A Sainsbury’s spokesman said: “Our stores always aim to be a good neighbour and we have met with residents to hear any concerns they have.
“Our colleagues at the store have raised the complaints with our colleagues in the logistics team and we have reminded our drivers to take the correct routes when delivering to the store.”