May 25 2013 Latest news:
By Ross Logan , Reporter
Tuesday, July 17, 2012
RAIL commuters are being told to expect delays and be prepared to miss trains during the Olympic Games.
First Capital Connect is adding 63 new services a week to the Great Northern route – the service from King’s Cross and Moorgate stopping at Potters Bar, Hatfield, WGC and Welwyn North.
In total, 33 of those services will run late at night to Peterborough and Cambridge, although these are expected to be very busy.
FCC are also doubling the length of more than 350 trains a week throughout the day on routes to and from WGC and Hertford North.
Despite adding more than 630,000 extra seats to its service during the Games, First Capital Connect (FCC) is warning passengers they might not always be able to board the first train of their choice.
Instead, customers are being advised to plan their journey and be prepared to board slower stopping services.
FCC customer service director Keith Jipps said: “We have worked hard to keep our customers moving during the London 2012 Olympic Games by adding over 630,000 extra seats across the period through longer trains and additional services, many of them late at night.
“However, there will be times when passengers may have to queue – indeed ,they may not be able to get on board their first choice of train.
“Please think about taking a slower stopping service and plan ahead to avoid the busiest times if possible.”
FCC is also highlighting the effective closure of London Bridge rail station on Monday, July 30.
Passengers will not be able to board an FCC train from London Bridge between 6am and 10pm on that day, when platforms one to six are exit only. Customers are advised to use Blackfriars rail station instead – a 16 minute walk away.
Alternatively, if not interchanging with the tube, use City Thameslink just three minutes walk away.
Customers requiring travel assistance on the FCC network or any other National Rail service are being told to book at least 24 hours in advance, by calling 08446932899 or by emailing email@example.com.
FCC can also be contacted on 0800 058 2844.