Hatfield couple’s home wrecked following fire and heavy rain
PUBLISHED: 14:18 10 August 2018 | UPDATED: 14:18 10 August 2018
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A Hatfield couple have been left devastated after a fire wrecked their home of 55 years but are now fearing that the rain will cause further damage.
Anne Chick, 77, of The Ryde, and her husband, came home at 6.30pm on July 14 to discover that a fire had destroyed their garage and spread to the roof of their bungalow.
The grandparents, who built their home from scratch in the 1960s, have had to live separately for the last month as they are unable to live in the property.
As Mr Chick is paralysed and in a wheelchair he is staying at Panshanger Care Home while Mrs Chick has been sleeping in Premier Inns and at her neighbours.
Mrs Chick told the WHT that while the insurance company, RSA Insurance, have been in contact they have not done anything practical to make their home safe.
She said: “We were lucky when it was sunny but now this heavy rain is seeping through and causing damage to our home, interior and possessions.
“I’m literally standing in deep puddles.
“It’s shocking that nothing has been done yet.”
The couple are also out of pocket by £8,000 after having to pay for Mr Chick to stay at the care home for eight weeks, which they are hoping they will get back through the insurance.
Mrs Chick added: “We don’t want our home to be destroyed any more.
“This change in weather is really making us worry.”
The pair who married in 1963 raised their two children in the “sentimental” bungalow.
Six fire engines from across the county attended on July 14, after a 999 call was made at 2.26pm.
The fire was put out by 3.10pm.
Officers also attended after the fire service reported that it may have been a case of arson.
Police attended after receiving a call from the fire service reporting that the cause could have possibly been arson.
However it was established that the fire was caused by an electrical fault.
Following an enquiry by the Welwyn Hatfield Times yesterday, the RSA promptly sent its contractors out to Mrs Chick’s home today, to “ensure the property is watertight and other actions relating to the claim progress smoothly over the coming days and weeks.”
A spokeswoman for the RSA said: “We are sorry for the difficulty in resolving Mrs Chick’s claim, and are in close contact with her as our customer.”