Govia Thameslink swats away MP’s rail compensation scheme request

PUBLISHED: 07:00 20 August 2018

Potters Bar's MP Oliver Dowden. Picture: Mr Dowden's office.

Potters Bar's MP Oliver Dowden. Picture: Mr Dowden's office.


Govia Thameslink has dismissed a request from Potters Bar’s MP to extend its rail compensation scheme to non-season ticket holders.

Currently residents who travel from Welwyn Hatfield and Potters Bar daily without buying season tickets are ineligible, meaning they will receive no additional compensation for the rail chaos since May.

Hertsmere MP Oliver Dowden said: “The thousands of passengers who either buy tickets every day, make use of Carnet tickets or use contactless cards have had to put up with the exact same level of disruption over the past two months as those who have purchased season tickets.

“It is not fair that they are forced to claim for only a very small amount of compensation for delayed or cancelled trains where season ticket holders will receive the additional compensation on top of this.”

Responding to Mr Dowden’s request, a Govia Thameslink spokesman said: “The additional industry compensation scheme, which GTR is administering on behalf of the industry, has been offered to customers in agreement with the Department for Transport.”

More news stories

Yesterday, 17:44

Welwyn Hatfield Council has voted against recommendations to increase its members’ pay.

Yesterday, 16:30

A pervert driving a souped-up car in Welwyn Garden City “smiled” as he exposed himself to a woman.

Yesterday, 15:49

The police helicopter has been out over Hatfield this afternoon, searching for a shoplifter who pinched a bag from Hatfield House two years ago.

Yesterday, 15:30

A Potters Bar woman whose cat was mutilated has spoken out and is encouraging other victims to do so after police announced they had closed the Croydon/M25 Cat Killer case.

Most read stories

Show Job Lists

Newsletter Sign Up

Welwyn Hatfield Times weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy